Privacy Policy

Privacy Policy

Connected Farms Limited is committed to providing quality services to you and this policy  outlines our ongoing obligations to you in respect of how we manage your Personal  Information.  

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988  (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store,  secure and dispose of your Personal Information.  

A copy of the Australian Privacy Principles may be obtained from the website of The Office  of the Australian Information Commissioner at  

What is Personal Information and why do we collect it?  

Personal Information is information or an opinion that identifies an individual. Examples of  Personal Information we collect include: names, addresses, email addresses, phone and  facsimile numbers.  

This Personal Information is obtained in many ways including interviews, correspondence,  by telephone and facsimile, by email, via our website, from  your website, from media and publications, from other publicly available sources, from  cookies and from third parties. We don’t guarantee website links or policy of authorised third  parties.  

We collect your Personal Information for the primary purpose of providing our services to  you, providing information to our clients and marketing. We may also use your Personal  Information for secondary purposes closely related to the primary purpose, in circumstances  where you would reasonably expect such use or disclosure. You may unsubscribe from our  mailing/marketing lists at any time by contacting us in writing.  

When we collect Personal Information we will, where appropriate and where possible,  explain to you why we are collecting the information and how we plan to use it.  

Sensitive Information  

Sensitive information is defined in the Privacy Act to include information or opinion about  such things as an individual’s racial or ethnic origin, political opinions, membership of a  political association, religious or philosophical beliefs, membership of a trade union or other  

professional body, criminal record or health information.  

 Sensitive information will be used by us only: 

  • For the primary purpose for which it was obtained 
  • For a secondary purpose that is directly related to the primary purpose 
  • With your consent; or where required or authorised by law.  


Third Parties  

Where reasonable and practicable to do so, we will collect your Personal Information only  from you. However, in some circumstances we may be provided with information by third  parties. In such a case we will take reasonable steps to ensure that you are made aware of  the information provided to us by the third party.  

Disclosure of Personal Information  

Your Personal Information may be disclosed in a number of circumstances including the  following: 

  • Third parties where you consent to the use or disclosure; and 
  • Where required or authorised by law.  


Security of Personal Information  

Your Personal Information is stored in a manner that reasonably protects it from misuse and  loss and from unauthorized access, modification or disclosure.  

When your Personal Information is no longer needed for the purpose for which it was  obtained, we will take reasonable steps to destroy or permanently de-identify your Personal  Information. However, most of the Personal Information is or will be stored in client files  which will be kept by us for a minimum of 7 years.  

Access to your Personal Information  

You may access the Personal Information we hold about you and to update and/or correct it,  subject to certain exceptions. If you wish to access your Personal Information, please  contact us in writing.  

Connected Farms Limited will not charge any fee for your access request, but may charge  an administrative fee for providing a copy of your Personal Information.  

In order to protect your Personal Information we may require identification from you before  releasing the requested information.  

Maintaining the Quality of your Personal Information 

It is an important to us that your Personal Information is up to date. We will take reasonable  steps to make sure that your Personal Information is accurate, complete and up-to-date. If  you find that the information we have is not up to date or is inaccurate, please advise us as  soon as practicable so we can update our records and ensure we can continue to provide  quality services to you.  

Policy Updates  

This Policy may change from time to time and is available on our website.  

Privacy Policy Complaints and Enquiries  

If you have any queries or complaints about our Privacy Policy please contact us at: 


Connected Farms Limited  

NZBN 94 29 049 253 580  

1242 Mt Nessing Road, Albury, 7984 New Zealand  

0800 123 669  

Reviewed by Tom Andrews September 2021

Terms and Conditions

Terms and Conditions are available on request

Email us on  and request a copy of our Terms and Conditions.